Job Description

Job Description

Job Description

About FedSync

Since our inception, FedSync has stood for Accountability, Integrity, Teaming, Value, Innovation, and Quality-the core values that define who we are.

Our vision is to collaborate with innovative, forward-thinking leaders to deliver solutions that look beyond today. Our mission is to provide the federal government with proven, innovative solutions that transform organizations by equipping them with the right tools and people to meet tomorrow's challenges.

At FedSync, our people matter-both our employees and our clients.

FedSync is seeking a Training Specialist / Supervisor to support administrative personnel at NASA's Marshall Space Flight Center (MSFC) in Huntsville, AL.

This role is responsible for leading and managing training initiatives while supervising administrative staff. The ideal candidate will bring hands-on training experience, leadership capability, and a strong understanding of federal or NASA environments.

• Design, develop, revise, and implement training programs aligned with Statement of Work (SOW) requirements

• Deliver training using diverse instructional methods (in-person, virtual, self-study, simulations, etc.)

• Create training manuals, course materials, and online learning modules

• Provide instruction in:

  • WebTADS (NASA travel system)

  • NASA correspondence standards

  • Grammar, punctuation, and professional writing

  • Export control

  • Team building, mentoring, and customer service

  • SATERN (NASA's training system)

• Assess training needs through surveys, interviews, and consultations

• Evaluate training effectiveness and develop measurement tools for continuous improvement

• Coordinate all training logistics, including scheduling, enrollment, and classroom setup

• Collaborate with the Professional Support Team to align training delivery responsibilities

• Partner with the Program Manager to identify key skill gaps and coordinate quarterly training efforts.

• Maintain training records and ensure compliance with NASA and MSFC mandatory training requirements

• Stay current with training technologies and methodologies

• Supervise contractor administrative personnel

• Demonstrate the ability to calmly de-escalate challenging situations, including customer concerns or enployee coaching moments.

• Assign schedules, enforce work standards, and review performance

• Communicate organizational goals, policies, and expectations

• Handle travel arrangements and process travel reimbursement according to GSA Travel guidelines

• Coach and mentor less-experienced staff

• Monitor training-related costs and resources

• Coordinate systems, equipment, and course materials

• Test personnel proficiency in office software applications

• Analyze and improve workflow processes, documentation systems, and workforce utilization

Required:

• U.S. Citizenship

• Bachelor's degree (or equivalent experience)

• Minimum 5 years of office experience, including supervisory responsibilities

• Strong proficiency in Microsoft Office Suite

• Excellent written and verbal communication skills

• Strong organizational skills with attention to detail

• Ability to multitask in a fast-paced environment

• Ability to obtain a Public Trust clearance

Preferred:

• Prior NASA experience or experience supporting federal agencies

Federal Integrated Systems Corporation d/b/a FedSync is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

Acceptable background check including criminal history background check and credit Check.

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