Job Description

Associate New Business Manager

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers' unique needs whether it's protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.

The Opportunity

As an Associate New Business Manager, you will interact with internal and external associates to manage a team that will facilitate the review and issuing of annuity policies. Leadership skills are crucial important in this role as well the ability to make quick decisions related to complex issues related to pending annuity policies. You will work with your team in a fast-paced environment as well as individually, including mentoring junior level associates. This position has a formal career progression plan in place.

Job Responsibilities

• Participates in designing, planning and implementing programs, policies and procedures for the New Business team.
• Ensures employees have access to, are trained on and are using the most current department policies and procedures.
• Maintains extensive knowledge of the department policies and procedures, the regulatory environment and understanding of the business and organization. Ensures appropriate application throughout task completion.
• Assists in developing team objectives and ensuring performance targets are met or exceeded.
• Acts as liaison for various internal/external departments.
  • May respond to Department of Insurance requests.
  • Acts as liaison to compliance department and maintains comprehensive knowledge of compliance requirements.
  • May coordinate activities with internal and/or external auditors.
• Requests, generates, and analyzes management reports to track and assess unit performance, process flow, customer satisfaction and other metrics. Reviews findings with more senior management and determines appropriate actions.
• Manages internal controls to ensure accuracy, timeliness, and quality of work. Works with higher management to make recommendations regarding improvements.
• Responsible for performance and coaching of staff and make decisions regarding talent selection, development, and performance management.
• Performs other duties as assigned.

Minimum Qualifications

Associate degree or equivalent.

Ideal Qualifications

6 to 8 years of related experience in a similar line of business, or Associate degree in a field of study of business or finance related discipline. As appropriate for line of business, insurance licensure and/or certifications may be required.

1-3 years of leadership experience.

What to Expect

• Focused one-on-one meetings with your manager
• Ongoing opportunities for development and learning
• Working in a fast-paced environment with available flexible work schedules
• A place to grow your career in a culture that inspires, rewards and develops employees
• Small company feel with a focus on meeting customer's needs today and also well into the future

At MassMutual Ascend, our collaborative culture is key to our success. It's the reason we're a leading provider of annuities today, and it's the reason we'll continue rising to the top tomorrow. A career at MassMutual Ascend means you'll contribute to our mission of taking financial futures above and beyond and you'll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.

MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer. We welcome all persons to apply.

At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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