Job Description

Essential Cake Decorator Functions

Essential cake decorator functions include, but are not limited to:

• Prepare and decorate cake products according to customer specifications and all applicable standards and procedures for special orders and walk-in customers.
• Properly and safely operate and maintain cake equipment while following all health and safety standards.
• Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
• Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
• Conducts sampling and actively sells products.
• Take and fill customer cake orders on the phone and in person in a professional and timely manner.
• Be pleasant and alert to our customer needs.
• Work as a "team" member to assure constant and consistent quality, service, cleanliness and value to each customer.
• Clean work area, organize and stock needed items.
• Stock and execute proper rotation of products.
• Keep cake production area and equipment clean and sanitary.
• Inform immediate supervisor promptly of all problems or unusual matters of significance.
• Perform other duties and responsibilities as requested by management staff.
• Communicate all significant issues, both positive and negative, with management staff.

Additional Responsibilities

Additional responsibilities include:

• Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
• Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
• Communicate all significant issues, both positive and negative, with management staff.
• Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

Qualifications and the Interview Process

Qualifications and the interview process include:

• Cake decorator's certification is strongly preferred.
• Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs.
• You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.
• You will be asked to decorate cakes as part of the interview process.
• Coordination skills to follow instructions and duplicate drawings and letters from printed images.
• Must practice established food-handling procedures to meet any local health regulations.
• Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
• Must be able to stand for long periods of time.
• Must be able to work in and out of different temperature ranges.
• Must be able to lift up to 50 pounds.

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