Customer Service Representative - Entry Level Job at GEM, Richmond, VA

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  • GEM
  • Richmond, VA

Job Description

Job Description

Job Description

We are looking for motivated, outgoing individuals to join our team as Entry-Level Customer Service Representatives. This is a great opportunity for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment.

No prior customer service experience is required. We provide hands-on training, ongoing support, and opportunities for growth.

Responsibilities:

Provide friendly and professional customer service
Communicate with customers and answer questions about products, services, or programs
Build positive relationships through face-to-face interactions
Assist with customer outreach and engagement efforts
Maintain a positive and professional representation of our organization
Work with a team to meet daily goals and objectives
Participate in training and professional development opportunities

Qualifications:

Strong communication and interpersonal skills
Positive attitude and willingness to learn
Dependable and motivated work ethic
Comfortable speaking with customers and the public
Ability to work well in a team environment
Previous customer service, retail, hospitality, or sales experience is a plus but not required

What We Offer:

Paid training
Entry-level experience with advancement opportunities
Supportive team environment
Professional development and leadership training
Opportunities to build valuable communication and customer service skills

This role is perfect for individuals looking to start a career in customer service, marketing, sales, communications, or business. If you are energetic, dependable, and ready to grow, we would love to meet you.

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