Job Description

Deli Manager

Benefits include 11+ days per year of paid time off, health insurance options, and a 401k for full time Team Members, plus a Team Member discount. Work schedules are flexible per the needs of the business. And we are closed on Sunday.

Summary: The Deli Manager is responsible for ensuring operational success at all levels in the Deli. The Deli Manager is responsible for properly ordering and receiving shipment that is delivered to their location, per the Lassens Receiving Procedure, ensuring inventory within their department is accurate. The Deli Manager is the foremost authority on all Deli products Lassens provides, and leads the Deli Team with passion for those products. The Deli Manager creates and maintains department displays, ensures all pricing is accurate by placing the correct shelf tags and sale signs throughout the department, and shares their knowledge of Lassens monthly AD's and sales in the Deli Department with customers. The Deli Manager provides leadership for all aspects of the Deli, including Team Member development and accountability. Deli Managers accomplish targeted labor, growth, and sales margins.

Duties & Responsibilities:

1. Give customers immediate and undivided attention
2. Work with the Store Manager to create and maintain a labor schedule to leverage productivity within the needs of the department.
3. Ensure food quality and proper presentation of all food items and that recipes are followed accurately.
4. Reports any and all violations of policy and unsafe working are reported to the Manager On Duty or Store Manager immediately upon discovery
5. Follow all food safety regulations including proper labeling, dating, storage and rotation
6. Strictly adhere to all recipes, instruction cards and maps & schematic guidelines
7. Achieve required sales, margin, expense and labor targets
8. Know product availability, preparation, storage and nutritional aspects and ensure product mix meets varied customer dietary needs and requests
9. Ensure department orders for equipment, supplies and products are timely and accurate
10. Maintain accurate retail pricing and signage
11. Communicate company goals and information to Team Members
12. Communicate effectively with team members regarding all operation and performance issues, verbally and through email documentation.
13. Keep the Store Manager informed of all events that affect the department
14. Schedules and leads department team meetings; attends store and regional meetings
15. Observes all deli policies, procedures, safety rules, cleanliness and sanitation, and Weight and Measures directives.
16. All other duties assigned by management.

Supervisory Responsibilities:

A Deli Manager's responsibilities include interviewing and training Deli Team Members; planning, assigning, and directing work; regularly reviewing and responding to communications from the Administrative Team on the Daily News & Actions document; appraising and documenting performance and job results, rewarding and disciplining Team Members as needed; addressing complaints and resolving problems with customers and Team Members. A Deli Manager carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Requirements:

1. A passion and depth of knowledge of all things food, in particular specialty foods such as Organic, Vegan, Vegetarian, Gluten Free, etc.
2. Ability to instruct others in a constructive and positive manner
3. Excellent communication skills and willingness to work as a team; ability to communicate effectively with customers
4. Able to lead and motivate a diverse group of Team Members
5. Strong knowledge of email, spreadsheets, and Word
6. Ability to think critically and problem solve
7. Ability to visually examine products for quality and freshness
8. Must be self motivated and solution oriented with effective time management skills
9. Display proper handling and understanding of knife and other cutting equipment
10. Ability to properly handle high amounts of stress and large volumes of customers while maintaining a positive and friendly attitude and disposition
11. Flexible work schedule to meet department needs

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
2. The employee is frequently required to stoop, kneel, crouch, or crawl.
3. The employee is occasionally required to sit and climb or balance.
4. The employee must frequently lift and/or move up to 50 pounds.
5. The employee must frequently move heavy objects using a hand truck or pallet jack.
6. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

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