Perform investigations for fraud and potential violations/complaints against individuals under the purview of the agency. May enforce compliance with applicable codes, laws, rules, and regulations. Identify any compliance concerns within the agency. Field investigations, ascertaining facts, obtaining evidence, reporting cases of violation, and explaining requirements and procedures for compliance with the law and agency policy. Prepares and answers correspondence in connection with investigations. Maintains contact with other departments, state or federal agencies when carrying out investigative functions. Maintains ongoing files and documentation for security legal purposes. Make thorough examinations of records, analyze data, and interview witnesses. Reviews cases of complaints and fraud allegations. Compiles and completes investigative reports of violations. Assists with audits of financial records when monetary infractions are concerned. Interviews individuals involved in criminal and administrative infractions. May appear as an expert witness in a disciplinary or court preliminary hearing. Establish liaison with various law enforcement agencies and the compiling and acquiring of security information. May train employees on best policy and procedures to ensure compliance. Make frequent contact with other governmental agencies, professional associations, and other entities involved. Determines and implements policy in own area of expertise. Conducts follow-up investigations to ensure employees are following protocols and in compliance with the policy. Supervise investigations conducted by subordinate employees in a specialized area. Serves as liaison for attorneys, agency heads, and other investigative personnel. Exercises good judgment in practice as demonstrated through the adherence to agency policy and procedures and federal/state guidelines to support decision-making. Maintain an extremely high level of confidence in all investigations that are conducted. Promote positive well-being.
Professional commitment to and caring about clients and the larger profession of child welfare. Ability to triage calls of an emergency nature. Efficient organizational and time management skills. Good oral and written communication skills. Positive work morale. Ability to be flexible in thinking and problem solving. Realistic expectations about the difficulty and challenges of the work. Ability to handle an often-unpredictable work environment.
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