Production Support & Incident Manager Job at Think Tank, Inc., Washington DC

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  • Think Tank, Inc.
  • Washington DC

Job Description

Job Description

Job Description

*US Citizenship Required

*Onsite Position in Washington DC

*Position is subject to contract award

Role Description:

Leads incident response, root cause analysis, and resolution efforts. Ensures system uptime and coordinates support activities across teams.

Minimum Degree Required: Bachelor's in IT, Computer Science, or related field

Years of Experience Required: 8–12+ years

Minimum Skills Required: Incident management, ITIL, troubleshooting, monitoring tools, working with Federal Financial Systems

Job Tags

Contract work

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