Job Description
Position Summary: The Safety Patrol is a key part of the Ski Patrol team and plays a critical role in maintaining a safe and enjoyable mountain environment. This position mirrors many of the operational and safety-focused responsibilities of Ski Patrol while maintaining a clear distinction: Safety Patrol members do not possess a state recognized emergency medical care license or certification and thus do not provide medical care or transport injured guests. Safety Patrol team members are highly visible on the hill, focused on hazard identification, guest education, trail operations, and incident support. They act as an additional set of eyes on the mountain and serve as a direct support to Ski Patrollers. Essential Duties & Responsibilities:Follow and ensure others follow all resort safety rules and policies.Identify injured, lost, out-of-control, or reckless skiers and snowboarders and respond appropriately by securing the scene and notifying Ski Patrol.Perform skier and rider education and assist guests with resort information.Check and report on trail conditions. Perform trail checks, trail openings, and closings in an efficient and safe manner.Patrol within assigned areas and maintain a strong on-hill presence.Identify and mitigate hazards in a timely manner.Perform trail maintenance tasks as assigned.Maintain hazard mitigation infrastructure including signage, fencing, ropes, and boundary markers.Assist Ski Patrol treating injured employees or guests by managing scenes, controlling traffic, gathering information, and supporting operations.Complete Incident Reports in a timely manner and review for completeness and accuracy (non-medical).Assist with accident investigation recognition and documentation. Support Risk Management procedures as directed.Search for missing persons under the direction of Ski Patrol leadership.Participate in lift evacuations in a support role.Perform assigned duties at races and other special events.Participate in daily training and operational briefings.Transport equipment and supplies to assigned stations, including via chairlift.Continuously monitor equipment and report needs to supervisors in a timely manner.Communicate problems, hazards, and concerns to supervisors promptly.Operate resort equipment according to established policies and procedures.Perform all tasks in an environmentally sound manner, including proper disposal of waste.Assist other departments as needed.Other duties may be assigned. Minimum Requirements:Must be at least 18 years of age. Expert or strong intermediate skiing or snowboarding technical skills with ability to ski/ride all terrain in all conditions at the Area (most jobs are performed on skis and ski boots or snowboards and snowboard boots).Able to transport equipment (e.g., bamboo, poles, rope, fencing, drills, signs, first aid supplies, oxygen, medical equipment, etc.) on skis or a snowboard throughout the resort in a safe and expedient manner.Willingness to work in an environment where possible exposure exists to potentially hazardous chemicals used on the mountain.Strong team focus and ability to work with other patrollers, managers, and all area employees in a friendly and collaborative way.Good basic reading and writing skills. Ability to communicate in an understandable manner and capable of logically present a point of view. The ability to handle customer complaints and to interact with guests and staff in a respectful manner.Must be comfortable completing work in potentially stressful conditions outdoors in any weather.Tenney Mountain Resort & Recreation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex (including pregnancy and gender identity), sexual orientation, national origin, age, disability, genetic information, or veteran status.
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