Wintel and VMware Administrator Job at Prophecy Technologies, Olathe, KS

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  • Prophecy Technologies
  • Olathe, KS

Job Description

Job Summary

Responsible for administering and supporting enterprise Wintel and VMware environments with strong hands-on experience in live P1 troubleshooting, storage and filesystem management, and close coordination with multiple teams and customer stakeholders.

Key Responsibilities
  • Administer and support Wintel environments including Windows Server, Active Directory, DNS, DHCP, and Group Policy
  • Manage VMware infrastructure including ESXi, vCenter, and full VM lifecycle management
  • Lead and participate in live P1 troubleshooting calls involving Wintel, VMware, and other operating systems
  • Perform root cause analysis across OS, virtualization, storage, and network layers
  • Conduct packet-level troubleshooting using tools such as Wireshark
  • Manage and support storage technologies including SAN, NAS, RAID, and LUNs
  • Perform filesystem management and performance tuning
  • Support enterprise backup and recovery solutions such as Veeam, Rubrik, Cohesity, or equivalent platforms
  • Work closely with multiple technical teams to drive issue resolution
  • Interact directly with customer stakeholders during critical incidents
  • Operate in 24x7 production environments with strict SLA and availability requirements
Required Skills & Experience
  • Strong hands-on experience in Wintel administration
  • Advanced VMware administration skills
  • Expertise in live production troubleshooting and P1 incident management
  • Strong knowledge of storage and filesystem management
  • Solid understanding of networking fundamentals including TCP/IP, VLANs, routing, and firewalls
  • Experience with enterprise backup solutions
Competencies
  • Strong analytical and problem-solving skills
  • Ability to work under pressure during critical incidents
  • Excellent communication and stakeholder management skills
  • Team-oriented and proactive approach
Preferred Skills
  • Experience working across heterogeneous operating system environments
  • Exposure to automation and scripting

Job Tags

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