Job Description

Overview The State Highway Administration (SHA) Emergency Response Technician (ERT) is an entry‑level position within the CHART Program. The ERT performs incident management and traffic congestion management duties, provides guidance to Emergency Traffic Patrol (ETP) operators, and conducts traffic control at incident scenes. The ERT assists disabled motorists and reports real‑time traffic information to the Statewide Operations Center (SOC) and Traffic Operations Centers (TOC). The role may operate special towing equipment and is required to respond to and remove disabled vehicles or other objects that obstruct traffic flow on SHA roadways and facilities. Under supervision, the ERT takes appropriate action to resume normal traffic flow during incidents and maintains regular patrol routes to respond to routine incidents at designated locations. The ERT maintains regular communication with SOC and TOC personnel through in‑vehicle computer systems and radio transmissions. MDOT offers a generous and competitive benefits package. You can learn about our benefits here: MDOT Benefits Guide. Responsibilities Perform incident management and traffic congestion management duties. Provide guidance to Emergency Traffic Patrol (ETP) operators and perform traffic control at incident scenes. Assist disabled motorists and report real‑time traffic information to SOC/TOC. Operate special towing equipment as required and remove disabled vehicles or obstructions to traffic flow. Resume regular traffic flow during incidents under supervision. Maintain regular patrol routes and respond to routine incidents to provide emergency response at designated locations. Maintain communication with SOC and TOC personnel via in‑vehicle systems and radio transmissions. Qualifications Minimum Qualifications: Education: Graduation from high school or possession of a high school equivalency certificate. Experience: One (1) year of emergency highway operations work, including relocating or directing relocation of disabled vehicles, making minor repairs, or coordinating with emergency response departments (fire, law enforcement, EMS) and tow operators at crash scenes. Note: Candidates may substitute equivalent U.S. Armed Forces military service experience for civilian experience. Licenses & Certifications: Driver's license valid in Maryland. Additional Information SPECIAL REQUIREMENTS: Employees must complete agency training and certification programs to be eligible for permanent status in this classification. Position requires operation of commercial motor vehicles. Must possess a Class C Driver's License valid in Maryland. During the probationary period, must obtain and maintain a valid Class A Commercial Driver's License (CDL) valid in Maryland, depending on equipment operated, and maintain a US DOT Medical Card (or MVA waivers) every two years. During the probationary period, certification as a light‑duty tow truck operator must be acquired. Consideration for employment may be based solely on the contents of your application. Provide complete and accurate information, including all relevant experience (full/part‑time, volunteer, military, acting capacity, etc.). If you have held more than one position at the same employer, list each position, the length of time held, and duties. To Apply All applicants must submit an online application at . Resumes will not be accepted in lieu of a completed application. The selected candidate may be subject to background and reference checks. Bilingual applicants are encouraged to apply. The State of Maryland offers health and leave benefits, retirement benefits, a transit program, and education and training opportunities. The incumbent may be a member of the bargaining unit. PLEASE NOTE: SHA is not sponsoring new H‑1B visas or extending existing H‑1B visas due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H‑1B visa sponsorship fees by candidates; sponsorship costs must be borne by the employer. Applicants with education obtained outside the U.S. must provide proof of U.S. equivalence as determined by a foreign credential evaluation service (e.g., NACES or World Education Services). Applications must be submitted by the closing date. For questions, contact the Recruitment and Examination Division at 410‑545‑5554. Appropriate auxiliary aids and services for individuals with disabilities will be provided upon request. SHA is an equal opportunity employer. We do not discriminate on age, race, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation. Issued Date: 04/29/2026 #J-18808-Ljbffr Maryland Aviation Administration

Job Tags

Similar Jobs